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Solutions: Calling Cards

Calling Cards - is an application model, when the Telephony Service Provider provides the ability to its customers to place long-distance calls through its network, while access to his network is granted using the Point of Presence.

Although you can completely compose Calling Cards solution in the Call handling GUI by yourself, we ship the system with Calling Cards meta-application. This is a single application in the Call Handling GUI, that performs all the IVR and routing logic. For some customers this might be enough to start the business, for others this might be a good example of what the system is capable to do without significant configuration effort.

Our calling cards application has several useful configurable extensions:

• callback. Therefore user will not pay for the call to the point of presence. Instead he will be reached via your set of contracted providers (this call could be charged from the user). You can use least cost routing (LCR) for the callback call - thus, the overall call will be cheaper for the user;
• caller ID registration. User e enters PIN only first time when he calls the point of presence. System registers his caller ID and matches it next time user calls;
• combination of callback and caller ID registration. Thus, when system can't match the caller ID, it answers the call and prompts for a PIN. But when the user is found - it seamlessly hangs up the call and performs callback;
• refill via IVR;



User places a call to the Point of Presence of Provider1 (implemented using Streamco Smartswitch), that is attached to the PSTN. Smartswitch answers the call, authenticates the user either by its caller ID or by pin that user enters. Then Smartswitch plays balance that is left on customer's account (optionally) and prompts to enter destination (optionally). After that is done, Smartswitch plays the amount of time user is permitted to talk on the up-coming call (optional) and places call to entered destination using hunting capabilities just as it performs Wholesale Switching. Thus, it can use LCR hunting to make call as cheap as possible.