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Who It's For

Telcos

You're a telecommunications provider operating in B2B and/or B2C markets. You buy and sell wholesale voice and SMS traffic. You maintain a large network of interconnections with carriers, peers, and retail customers.

Enterprises

You're a large enterprise looking to deploy your own PBX and call center system to manage voice and text communications, call routing, request handling, and integration with telecom providers and business systems.

Small/Home Offices

You're a small business or home office (SOHO) needing a system to manage calls and messages with basic routing, voicemail, and IVR features. You're an enthusiast learning modern telephony.

Download SOHO Edition

Core Capabilities

Voice Calls

SIP, H.323, and IAX protocols;
two SIP stack options;
multiple audio and video codecs;
codec and protocol transcoding;
several RTP bridge modes: direct connection, proxy, and media generation;
call generation;
black/white lists;
number replacement;
hangup code replacement.

SMS & Messages

SMPP, HTTP, and SIP protocols;
multiple encodings;
encoding/protocol transcoding;
compatibility modes for different HTTP interfaces;
SMS segmentation: SAR and UDH support;
bulk messaging generation;
black/while lists;
number replacement.

HLR/LNP/MNP Dipping

HTTP and SMPP protocols;
ability to provide services as a standalone solution;
integration with voice calls and SMS;
compatibility modes for different HTTP interfaces;
caching;
blacklists and whitelists;
various configurable lookup algorithms.

Virtual PBX

multi-channel numbers;
call recording;
interactive voice menus (IVR);
call transfer and forwarding;
voicemail;
call center and queues;
web phone;
call monitoring, whisper coaching, and conferencing;
CRM;
fax reception.

Billing

unified UX for all supported services;
real-time balance cut-off;
automatic subscription fee charging;
automatic invoice generation;
usage profiles;
billing recalculation;
automatic price list import and export via email;
reconciliation and dispute resolution tools.

Routing

unified UX for all supported services;
configurable hunting stop parameters;
static and dynamic routing;
traffic parameter–based routing;
target-based routing;
percentage-based routing;
integration with billing and monitoring systems.

Integrations

Telegram;
Paymaster;
AmoCRM;
Oculeus Captura Billing;
IpStudio;
RADIUS;
office suites: Gnumeric and LibreOffice;
Mail servers;
3 types of APIs for different integration levels.

Monitoring

automatic blocking of low-quality traffic;
automatic prevention of client account compromises;
automatic prevention of disputes caused by network issues;
duplicate number blocking;
PCAP recording for debugging and dispute resolution;
infrastructure monitoring;
user-friendly dashboards.

UI with Site Builder

User interface:

fast and lightweight;
multilingual;
customizable role-based access.

Site builder:

was used to build and display this site;
visual editor;
multilingual support;
blogs.

Try Interactive Demo

A partner you can rely on

We specialize in building robust telecom software. We are not a telco, nor are we affiliated with any VoIP/SMS operators - and we pledge never to become one.

Accordingly, we cannot use your data - customers, vendors and margins - to feed our own operations.

With Smartswitch, there is zero conflict of interest. Your business data belongs entirely to you. We happily sign a standard NDA for your peace of mind, but our true guarantee is our business model: we are a pure-play software vendor, not your hidden competitor. We succeed only when you succeed.

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