Meet Smartswitch 5.3
2010-01-02 16:10:30

Only 2 months have passed, and we have a new release of innovative system for telephony!

Meet following features in the new release:

  • Configurable outbound call handling.

    Sounds complicated, but really it's very easy. Giving a simple example, where this might be handy.

    Imagine that you have dozen of telephony providers and one of the has awful quality (but cheap) . And you want to notify a user, that the call will go through the bad route in case if hunting choses this provider. It's hard to imagine, how to implement this on similar products, isn't it?

    But we have this configurable very easy, in a matter of few seconds! Simply configure the outbound call handler in the Call handler GUI - add Background node before Dial node.

    And this is just an example. You can configure absolutely custom outbound call handling!

  • Media Proxy.

    This was made by our company from scratch. Similar stuff is absent in a standard Asterisk distribution. This module brings us to a brand new level and therefore we can offer our product to companies with great call amount;

  • Billing packs generation.

    Just imagine, that you have dozens of providers configured, with different price sets on great number of destinations, with different activation times, with different time-based prices (night/day, working/weekend), and, at last, with different currencies. Also, prices update all the time!

    On the other hand, you have to give prices to your customers basing on provider prices taking into account profit margin, in fixed currency , with fixed time-based prices and activation time. And you have to do this beforehand.

    Is this situation similar for you? Manual work seems to be simply impossible in this case. Situation complicates as soon as the number of providers increase.

    Fortunately, with arrival of automatic price-list generator you completely wash your hands off this problem!

    This utility not only generates prices basing on what was said above, but allows to choose the profit margin calculation mode: either relative (in percents) or absolute (in currency);

  • New options for statistics selection;
  • New options for prices selection;
  • Extended regular expressions (perl, sed, literal syntaxes);
  • Possibility of setting the extension for SIP registrations;
  • Extended hangup causes (ISDN codes) in statistics;
  • Added following new PBX functionality:

    • Group pickup;
    • Virtual Fax. You can accept faxes not having a fax-machine at all!

  • Support for queues - solution for the call-centers;
  • Improved mailing subsystem:

    • New possibility to send mail from your company's mail accounts .

      This is needed first and foremost to enable your technical support service to receive answers to the letters, that have been automatically generated by the system (for example, alerts about service degradation, that are being sent to your providers). You could setup mail forwarding on your mail exchanger for this case;

    • A Voicemail to e-mail service;
    • A Fax to e-mail service;
    • The sent mail report.

  • Telemarketing.

    At the moment service is limited with batch SMS sending to specified recipients, but soon we'll have much more functionality here!

1700 revisions in 2 months from the time of last release speak for itself regarding the amount of work done!

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